Return & Refund Policy

Return & Refund Policy - 【请替换：店铺名称】

Return & Refund Policy

At 【请替换：店铺名称】, we want you to be completely satisfied with your purchase. If you are not satisfied with an eligible item, you may request a return according to the terms outlined below.

Return Period

Eligible products can be returned within 30 calendar days from the delivery date.

Return Requirements

To qualify for a return, the product must meet the following conditions:

Be unused and in its original condition.
Include original packaging when applicable.
Include all accessories, parts, and materials that were supplied with the order.
Be free from damage caused by improper use or handling.

We reserve the right to deny returns that do not meet these requirements.

Products Not Eligible for Return

The following items cannot be returned:

Personalized or customized products.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale items.
Items that have been used, installed, modified, or damaged.

Return Process

Returned items will be inspected upon receipt.

If the return is approved, a refund will be issued to the original payment method.

Please note that the time it takes for the refund to appear in your account depends on your payment provider and may take 5-7 business days.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, incomplete, or differs from what you ordered, please retain the item and its original packaging while we review your claim. Contact us at 【请替换：客服邮箱】 for assistance.

Return Shipping

Customers are responsible for return shipping costs unless the item was shipped incorrectly, or a confirmed product defect exists.

Order Cancellation

Orders can be cancelled within 12 hours of placement. To request cancellation, please contact us as soon as possible at 【请替换：客服邮箱】. After this window, cancellation may not be possible due to processing.